Emergency Care
We are closed for summer holidays from July 17 at 4pm to August 5 at 8:30am. Please listen to our voicemail recording about urgent care coverage during our closure.
What to do if you have an emergency and need immediate care and our office is closed:
If you are under the age of 18 and in need of assistance due to severe pain, contact the hospital for sick children at 416 813 7654 and ask to speak to the dental resident on call.
If you’re over 18, the number for the dental emergency clinic is 416 485 7121. The website is: https://dentalemergencyservices.ca
True orthodontic emergencies are rare, but when they occur there is help available to you.
At Home Tips for Common Orthodontic Problems
Most orthodontic problems can be managed at home until we reopen. Here’s what to do:
Loose or Broken Bracket - Not an urgent emergency. If the bracket is still attached to the wire, leave it in place and use orthodontic wax for comfort.
Poking Wire - Gently push the wire back using a cotton swab or pencil eraser. Cover with wax if needed.
Soreness or Irritation - Discomfort after adjustments is normal. Use wax as needed and over-the-counter pain relief if advised by your physician.
Lingual Wire (Retention Patients) - If the wire is poking your tongue, wear your removable retainers during the day as well. Contact us once we reopen for an appointment.
General soreness
When you get your braces on, you may feel general soreness in your mouth, and teeth may be tender to biting pressures for three to five days. Stick to a soft diet until your teeth do not hurt to chew. Irritated gums and other sore spots can be relieved by using wax and rinsing your mouth with a warm salt-water mouthwash. Dissolve one teaspoonful of salt in eight ounces of warm water, and rinse your mouth vigorously. If the tenderness is severe, take Acetaminophen (Tylenol) or whatever you normally take for headache or similar pain. Ibuprofen (Motrin, Advil) and Naproxen Sodium (Naprosyn, Anaprox) actually slow the tooth movement, so it is not advisable to use them frequently while wearing braces.
The lips, cheeks, and tongue may become irritated for one to two weeks as they learn a new posture and become accustomed to the surface of the braces. You can put wax on the braces to lessen this. We'll show you how!
Loose appliance
If your appliance is poking you, place wax on the offending part. If it still hurts to wear, temporarily stop wearing it until we can get you in. This is not an emergency.